SoftSpire believe in happy customers so unlike other software vendors is providing our customer money back policy on our all range of software's products. Our customer satisfaction is our reward so our organisation goal is to keep our customer satisfied in each and every possible way.
We recommend our customers to first try the free demo version of the software before buying it to evaluate the performance of software. you can download free demo version of the software directly from our site. There are hundreds of different types of errors due to which the corruption can happen. Our free demo version will help you to determine the extent to which our software is useful to you. If there is a difference between output of Demo & Full version then only this situation is further escalated toward the refund consideration process.
Before the refund you must work with our support staff to first try and resolve the problem in every possible way.
If in any case our software get failed to recover your files we apologize for the inconvenience and request our customers to send there file at email@example.com so that our support team can analyze your file and send the solution to you. The files send by our customer will not be revealed to anyone and it will remain confidential and after sending the solution, the files send by the customers will be safely disposed.
If our support team fails to recover the file then our organization will refund your purchase price (excluding shipping/handling/commission/TAX ) to your credit card account within 30 days of purchase.
We do not issue refund in the following cases.
I don't want the software anymore;
I purchased this software accidentally.
I didn't really mean to purchase the software.
Inability to operate the software in your computing environment.
Inability to apply the license policy in your computing environment.
Software purchased for the wrong platform.
Any item 30 days after the purchase date from any reason.
Whenever you request a refund, Please provide the detailed information of your situation so that our support staff can act accordingly.